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Privacy Policy

Effective Date: October 18, 2025

SuperBox Source (“we”, “our”, “us”) operates the website at superboxsource.com (“Site”). We are committed to safeguarding your privacy and protecting your personal information.

1. Contact Information

  • Business address: 4160 Suisun Valley Road, Suite E, #761, Fairfield, California, 94534-4027, United States

  • Contact Email: admin@superboxsource.com

2. Information We Collect

We may collect the following personal data:

  • Name

  • Email address

  • Phone Number

  • Shipping/Billing Address

  • Payment Information (processed securely via Stripe)

  • Account credentials (if you choose to create an account)

  • Any information shared through our chatbot or contact forms

  • Any other information you provide via forms or direct communication

3. How We Collect Information

  • When you purchase on our Site

  • When you create an account

  • When you contact us or interact with our chatbot

  • Through cookies, Google Analytics, and Facebook Pixel for usage and marketing tracking

4. Use of Your Data

We use your information for:

  • Fulfilling and managing your orders

  • Sending order and shipping updates

  • Providing customer support, including chatbot assistance

  • Marketing and promotional purposes (with your consent)

  • Website analytics and improvement

5. Tracking Technologies

We use cookies and similar technologies, including Google Analytics and Facebook Pixel, to understand your interaction with our site and enhance our marketing efforts.

6. Sharing of Data

We may share your data with:

  • Stripe for payment processing

  • Shipping providers

  • Marketing/advertising partners (for analytics and ad delivery only)

  • Technology partners that provide chatbot or website hosting services
    We do not sell your personal data.

7. User Accounts

You may create an account for faster checkout, tracking orders, and managing preferences. You can access, correct, or delete your data via your account settings or by contacting us.

8. Data Protection

We implement technical and organizational measures to secure your personal information on WooCommerce, Stripe, chatbot platforms, and associated third-party providers.

9. Your Rights

You may request access, correction, or deletion of your personal data at any time by contacting us at admin@superboxsource.com.

10. Policy Updates

We may update this Privacy Policy periodically. Changes take effect upon posting to the Site and/or via email notification.