To enjoy the best possible streaming experience, SuperBox depends on a stable, high-speed internet connection.
Below are the general guidelines:
| Type of Content | Recommended Minimum Speed | Ideal Speed for Best Performance |
| SD (480p) Streaming | 5 Mbps | 10 Mbps |
| HD (720p – 1080p) Streaming | 10 Mbps | 25 Mbps or higher |
| 4K Ultra HD Streaming | 25 Mbps | 50 Mbps or higher |
| Live TV / Sports | 20 Mbps minimum | 40 Mbps or higher (wired preferred) |
Connection Tips
- Wired (Ethernet) connections are always more stable than Wi-Fi. If possible, plug the SuperBox directly into your router.
- If you must use Wi-Fi, ensure the signal is strong—within 15 ft of your router and free from interference.
- Avoid streaming while multiple large downloads or other devices are consuming bandwidth.
- For dual-band routers, connect to the 5 GHz band instead of 2.4 GHz for faster and cleaner streaming.
- Restart your router and the SuperBox occasionally to clear cached network data.
Speed Testing
You can test your internet speed using free services like speedtest.net or fast.com.
If your results are below the recommended speeds, contact your ISP to upgrade or troubleshoot your connection.